Welcome to Zacks Auto Parts. This Site provided by Zacks Auto Parts (collectively here in after referred to as “zacksautoparts.com” or the “site”, solely for the purpose of providing information about zacksautoparts.com and its affiliated)
Except as otherwise set forth herein or agreed to between you and Zacks Auto Parts these terms and conditions govern your use of the zacksautoparts.com website and any products purchased from zacksautoparts.com using the Site (“the products”).
By accessing and using the Site, you acknowledge that you have read and unconditionally agree to follow and be bound by these Terms and Conditions. If you do not agree to be bound by these conditions or are not a customer or potential customer, then you are requested to immediately exit the site
Please refer to these Terms and Conditions regularly Zacks Auto Parts reserves the right, at any time to modify amend, alter or update these terms and conditions without prior notice by updating this posting. Your continued use of the site following posting of changes to these Terms and conditions signifies that you agree to be bound by such modifications, amendments, alterations or updates.
Upon receiving a defective, incorrect or unneeded part please notify us immediately and please do not send the part back before receiving a return label. ALL PROBLEMS MUST BE IN WRITING via MAIL EMAIL OR FAX to verify a problem with a particular part or installation. The return address will be issued at the time we are contacted and it is the responsibility of the customer to send the part back within 14 business days of the receipt in case it is a wrong or a defected part. Any return must be processed only after a phone call to us and RMA without which the returns will not be accepted and shipment will be refused. Any eligible refunds will only be given after inspection and verification by our sales team. If a part is defective we will first attempt to replace it however if a replacement cannot be sent a full refund for the total sale amount be issued. If the return is due to reasons not mentioned above such as the customer ordered a wrong part or later felt that the part unneeded, returns will be subjected to a 25% restocking fee and withholding of the shipping amount in the refund. So please take care to ask your mechanical or body expert whether the part is needed before ordering. We assure that the right components are sent and any items returned past the warranty period is not subjected to refund and will promptly be returned to sender. Parts must be returned within 30 days of the original shipment delivery date in order to be accepted.
The warranty period extends for 30 days from the date the part is delivered to you. In any event if the ordered part/parts is not needed there will be a 25% restocking fee in addition to one way shipment cost. The remainder will be refunded If the part is found to be defective. Zacks Auto Parts will not pay for return shipment. The customer is held accountable for shipment of the parts back at his/her expense and this will not be reimbursed. Zacks Auto Parts does not cover LABOR COST under any circumstances.
The parts that are shipped initially are borne by the company and we do not charge our customer for non-fretght items. Any parts that are shipped and are not accepted by the customer will be charged a restocking fee of If parts are damaged during shipping from our end. we take care of the claim with the shipping company, Similarly the customer is responsible for any damage Incurred if/when the parts are shipped back (For further information please read the RETURN POLICY)